Terms of Purchase

If you have a problem with your purchase please contact me within 7 days of receiving it.

Return shipping is paid by the buyer, refunds can only be made within PayPal’s 45 day limit. Lost item claims will be filed with Australia Post.

Postage and packing including return postage and packing will not be refunded.

If you are not entirely satisfied with your item once it arrives please contact me and we can work out which would be better for you, a refund or an exchange.
Please note that no refund will be given or exchange will be sent until the original item has been returned to me in it’s original condition.

Please note that shipping fees will not be refunded.

Refunds and exchanges will not be given for lost parcels unless they are returned to me by the postal services.
If your item arrives damaged please send me a picture of the packaging and the damage to the item, repairs may be possible depending on the severity of the damage to your item.

I retain copyright and all reproduction rights to my artworks. This means, by buying a commission, original artwork or print of my work does not give you the right to reprint or reproduce my work in any way.

If you would like to buy reproduction rights to my artwork or licence my art for production, please get in touch to discuss.

I retain the right to reproduce all of my artwork including commissions. So, any of my work can be used for advertising or reproduction in print, digital or any other type of media.

You are welcome to share artworks on social media, but you must credit me as the artist and link to my website.

If you would like to model for a painting please get in touch. As a model, you do not get to obtain the original artwork or reproduction rights. Thank you

Licencing an Artwork

Art licencing opportunities are available if you would like to reproduce an artwork for use.

Please contact myself or Vinh Van Lam at Artshine Showcase

info@artshine.com.au

Wholesale for Retail Outlets

I am currently seeking stockiest for my art prints world wide

Please don’t hesitate to contact me to discuss

katielloydartist@gmail.com